Please select your size carefully
Contact Us:
Please use eBay-messaging system to contact us.DO NOT E-MAIL US.We will try to get back to you ASAP. Our normal office hours are from Monday – Friday; 10:00am – 6:00pm. (We do not work on weekends)
Please contact us for any issues (Damaged item, wrong item, etc.) within 30 days.
Payment:
Please make your payment immediately. If you are not able to make payment on time, please let us know. Item(s) will not be shipped until the payment is cleared with PayPal. Once your payment is cleared, your item will be shipped within next available business day. Please note; we do not work on Saturdays, Sundays, Holidays and Holiday weekends. (Any USPS non-working Holidays)! Item(s) purchased from Friday through Sunday (or Holidays and Holiday weekends) will not be shipped until next available business day.
POLICIES, TERMS AND CONDITIONS FOR ALL BUYERS:
It is buyer’s responsibility to ask ALL questions before purchasing to avoid any mistakes.
Our items are checked thoroughly before shipping. If any items are damaged, any defects, and/or an inaccurate inventory, buyer will be notified by eBay message. We will try our best to resolve the issue by providing different options such as; back order, exchange, or refund.
We are not responsible for any wear and tear.
You may return your item(s) within 30 days (unless other information is stated on description/option) from shipped date with an approval from seller after discussion(s) about problem(s). For any returned items that were used, worn, wash, damaged, or monogrammed, buyer will be reported.
For any RETURN for unsatisfied items(s) or for any reason that was approved by the seller, it is the buyer’s responsibility for shipping and handling fee. Paid shipping fee will not be refunded unless seller’s mistake such as damaged item, wrong size, or wrong item received. Otherwise, only the amount of the item will be refunded after shipping fee has been deducted.
ü30 day return policy unless otherwise noted.
üYou must obtain a RMA authorization before returning your purchase.Please message us for a RMA.
üAll merchandise must be new and unused and returned in original packaging.
üAll open returns are subject to a 10% restocking fee.
üIt is the responsibility of the buyer to package returns properly.
üDamaged returns due to insufficient packaging will not be refunded.
üReturn Authorizations are only valid for 30 days.
üIf we receive your return after 30 days from the date of authorization, we do not send a refund, we can only exchange it..
üIf your item is defective, please contact us so we may troubleshoot the problem before setting up a return.
üPlease ask questions you may have before buying.
For “FREE SHIPPING” item(s), your item fee will be refunded after deducting initial shipping fee we have provided from the item price unless there was sellers mistake such as damaged item or wrong item.
For any EXCHANGE for the items that were purchased with FREE SHIPPING offer, FREE SHIPPING offer is only for initial shipping. Therefore, buyer is responsible for shipping fees.
***Thank you for visiting Ladies Secret Boutique***
WE ARE GRATEFUL FOR YOUR PURCHASE
